Our high quality standards mean Brintons carpets are suitable for Heavy Domestic use or higher. The exact suitability is shown against each item on the website so simply click on your chosen carpet to see all the specification details.

Choice of underlay can make a noticeable difference to the performance of the carpet. To help we have some helpful tips available about underlay.

All of our wool-rich stock ranges are treated during the production process with a chemical that provides resistance to moth larvae damage. The treatment provides a well established level of protection following industry guidelines and best practice. All wool rich carpets have the potential to support moth larvae (as their food source) particularly in undisturbed, dark areas, such as under furniture. By occasionally accessing and vacuuming such areas the potential for damage is reduced further.

Regular cleaning and maintenance ensures your carpet will continue to impress and remain a stunning addition to your home for many years to come. We have created a carpet care guide to help you maintain the luxury of your Brintons carpet or visit our friends WoolSafe to download their wool carpet cleaning app.

All Brintons carpets are made to consistent quality standards and we are confident you will be delighted with your purchase. In the unlikely event that you have a complaint as a result of a manufacturing fault, we guarantee to rectify or replace the carpet to ensure your total satisfaction. If you have any problems at all then please get in touch with us. All we ask is that you keep a proof of purchase from your retailer.

Regular cleaning of your Brintons carpet will help to keep it looking good for years. We recommend an upright vacuum cleaner with a cylindrical brushing action or a cylinder vacuum cleaner with a power-brush attachment. We have also created a carpet care guide to help you maintain your Brintons carpet.

First thing is to make sure you don’t panic! Take a look at our carpet care guide or download the WoolSafe app for more information

Although carefully selected and professionally applied treatments may resist stains the use of inappropriate or poorly applied treatments will likely have a detrimental effect on the appearance and performance of our carpets. We therefore do not actively promote the application of treatments nor accept responsibility for any problems associated with their inappropriate use or poor application. In these circumstances the Brintons Promise will unfortunately become void. This does not affect your statutory rights.

Brintons woven ranges come in two types of constructions: either wilton or axminster.

Cut pile carpets sometimes show a shading effect that appears as light and dark patches due to different pile direction. Further information on shading is available here.

A tog is a measurement of thermal resistance. Just as with a duvet the higher the tog rating, the more heat your carpet will retain, and the better it will be as an insulating material. If you wish to use an underfloor heating system then it is important to check the tog value of your carpet and underlay to make sure it works effectively.

Brintons is headquartered in Kidderminster, which for centuries has been synonymous with woven carpet. Brintons is the largest purchaser of British Wool for carpets and the fleece from 1 in 9 sheep ends up in a Brintons carpet.

The production of Brintons Axminster and Wilton wool-rich carpets involves several processes to convert the fleece into a finished woven product.

As a global manufacturer of fine wool-rich carpets, Brintons has several production sites around the world. In Europe these are in Poland and Portugal, and to service Asia we have a site in India. Every one of our plants utilises the finest British Wool and adheres to the same exacting quality standards regardless of the location.

Typical Brintons 80% wool/20% nylon carpets have a tog value between 1.0 and 2.2. If you search by product, you will find each item will have its tog value listed against it. Alternatively the full tog value listing can be found here.

Our carpets are produced from wool-rich yarn blend. All natural textiles have colour and blend variances between batches and an exact match to sampling is not guaranteed.

Heather and berber effects are created by blending different coloured wool which can appear as dark flecks or linear forms in the carpet. This is considered an attractive and intentional feature.